Imtiyaz

Whether we aware or not, we do perform audit at home. Is just something informal goes on and repetitively happen. Is no standard to follow no element/ clause to log if any Non –Compliance Issue except following the al-Quran and As-Sunnah.. Everything we settle in as a family.

I am not sure if there is people who carry out a formal and serious home audit. Scary !

To simplify it, I shall categorized in into :

1) Objective/Policy/Mission/Vission

2) People- Authority/ Responsibility

3) Process/ Activity

4) Environment/ Infrastructure.

I may or may not do this. Is just something I think about and if good/practical , I shall initiate for my family 1^st.

1) How many of us come out with our FAMILY MISSION ? I am sure, we came across talking husband and wife about what we want for future. How should we navigate our family and where should we heading? Is good to have discussion , better to complete it and set a mission and best to write it down as FAMILY MISSION and STANDARD , keep it nicely and always refer and update for changes. Am I too ambitious, or ridiculous..??

2) A family is an organizational unit. Let me take a basic family , let say consist of a father, a mom, and a child. Each of us knows our responsibility without concerning to jot it somewhere. How should we audit this ?? Some of us need to be reminded for certain thing .. for instant remind husband to pay bills, or just check out whether has he paid or not ? Asking whether has our kids perform solah ? then continue, when ? ( This is real inspector I tell u) . Reminding or checking out must be in a situation where is not to picture us ( auditor) always right and look at other’s people( husband / kids) weaknesses/mistake . Do it with love. Just as check and balance .

3) Process/ activity. This will be lengthy point. But let’s us KISS it ( keep it simple and short ). Have you ever experience when u was a school kids or u have a kid in school, when u get home , there must be some question posted by parent to you. Eg. What did u learn today? How’ school ? Got any homework ? Are u going to tuition after this ? and etc.. and especially for busy parents..keep asking ( to show u also concern even don’t have time to spend) and sometimes children know what are the question again tomorrow and just prepare a ‘ standard’ answer. This is also audit. But audit without closure. My opinion for process audit, ya..as a parent, you should know what your kids are doing , at school/at home . Don’t ask for the sake of asking but asking to create emotion /love / care. And when at 1^st place , they admit their mistake…don’t directly scold them . audit trail is you will continue asking without assuming and make your own judgment .

For instant, when you ask your child whether have they done their homework or not? Let say the answer is not yet? I believe some of us will straight away yell and say p la buat.awat malas sgt ni..? ( macam cerita drama TV ). But I also know that some parent will continue to probe . Why u haven’t start ? any prob or any topic that u don’t understand ? and varies your intonation. Do not use the same intonation .Intonation when asking will give a n impression to your kids.. mak aku ni marah atau mmg caring nak Tanya… what I mean is not that u totally cannot scold the kid but look for answer and make a wise judgment. If they are obviously wrong then up to you.

4) A house and the content is an infrastructure. Some of us having their own schedule, when to do laundry, mopping the house,cooking, change bedsheet and etc.

For me, I determine the schedule , I set my days & activity . I don’t do laundry everyday. I have my certain day ( but sometimes not follow the schedule for certain activity eg balik holiday and bring back load of laundry to do)

So, how we audit infrastructure. Is more to maintain the infrastructure and cleanliness Sometimes we do miss to do something and usually ( for me ) I will saya. Baju tak basuh lagi.. or dah 2 hari tak mop lantai ni. This is also an audit. We ask ourselves on the chore that usually or suppose to do.Check on it.

There are many more examples that I believe u will know better. They key words in auiot is PDCA. Plan Do Act Check. Whenever we plan, we do , if something goes wrong, we Act, and we check on the effectiveness of the corrective action

And I would like to remind myself. The most important AUDIT will be in hereafter.. with Munkar and Nakir and u are answerable for all that u have done in front of Allah the Al-Mighty..

Ummu Imtiyaz

13700
Permatang Pauh

This 2 weeks is Internal Quality Audit for ISO 9000:2008 ( new standard that just released end 2008 ) activity in my company . And will going for recertification for ~15th year this April by externaI body. I would say most people at my place ‘hate’/’afraid’ this so much. People think that Audit is for Auditor to find wrong (policeman inspect you) but actually when all the works/ procedure is carried out as per plan/per documented procedure , data is record and keep properly ,should be no worries. Even if there is something wrong, it must be supported with justification. At least, when the person in charge left, new comer knows how to operate or continue rather than the resignee bring along with him all the info

When we try to beat system, skip procedure , ignorance, non-compliance and think that nobody will find out.Ha ! This is the time you will get trapped . Provided the Auditor is smart enough to dig..dig..dig until root.

This round I will be involved again as one of internal auditor and still buddy –up with senior auditor ( the most powerful & experience auditor in my com) . This is 3rd time me partner with her. Even sometimes feel cannot get along, but she taught me lots of tips in auditing ( I had never been audited before, just now how to audit people..hahah )

So when audit time everybody will be preparing their own area. Try to housekeep and update document, make sure all procedure compliance , get some data ready, prepare answer for predicted question and so on. Me as an auditor, learn and polish my auditing skill so that they will reveal whatever should be ( especially if something goes wrong ) .

This is about workplace. Sometimes I just wonder, why during audit time everybody keep busy preparing and feel afraid. Why ? There are many reasons that I’m not in favor to note here. And is not my main discussion

How about audit at home … ?? have you ever thinking of perform audit for your own house ? Will it be important as much as our organization concerns to get certification with ISO 9000 la, 14000 la… ??

I shall stop here because time/condition constraint . I have lots of document/procedure to read /digest before perform audit this Wed. Will continue with Home Internal Audit soon

Ummu Imtiyaz
11900
Bayan Lepas

Thanks Nas bcoz this tag help me to remember all those memories.

1. Was your 1st pregnancy planned?
Yes, I do hope that I will get baby ASAP that time posible in the same year.

2. What was your 2nd choice name for your opposite gender's name
I did prepare both name bcoz case"baby malu, nyorok die nyer... " tapi lupa la. for sure got Muhammad in front

3. What were ur reaction?
Alhamdulillah....becoz I just lost my mom in the same year

4. How old were u
25 years old

5. HOW DID YOU FIND OUT YOU WERE PREGNANT?
Feel uncomfortable..sakit kat abdomen, lenguh2, nak demam..then test UPT, it's +ve
6.Who did u tell 1st ?
Of Course la husband.. He was waiitng outside the toilet while I'm doing the test

7. Did u want to find out the sex?
At 1st yes..abih asyik tak nampak..tak kisah la.Afterall is the 1st one.

8. Due date
Jan, 5 2008

9. Didi u ahve morning sickness
Sikit2. tak teruk. muntah 2-3 x per week

10.What didi u crave
Nasi minyak kenduri, teh ais..

11. Who/what iritated u the most
Smell from one of my neighbour kitchen. I guess is a sambal tumis .she cooked every morning.whenever I passed by to work, mesti smell dia tengah dok tumih..tak buleh tahan
13. WHAT WAS YOUR FIRST CHILD'S SEX?
She 's a girl

13. DID YOU WISH YOU HAD THE OPPOSITE SEX ?
Tak la..sbb ramai 'tukang tilik tak bertauliah ' kata I'm carryingg a girl. Muka kembang la.. apa la..

14.HOW MANY POUNDS DID YOU GAIN THROUGHOUT THE PREGNANCY?
From 50kg to 69 kg..wahhh 19kg!!

15. DID YOU HAVE A BABY SHOWER?
No

16. DID YOU HAVE ANY COMPLICATIONS DURING YOUR PREGNANCY?
Baby kat bawah, air ketuban skit. but alhamdulillah ..apfetr few weeks, dah ok.Masa nak
deliver all normal nurses and doc check me but stil kata tak bukak. and when my 'air
ketuban' became hijau kekuningan..then kelam kabut. specialist, check..dah 4cm tuhh !!

17.WHERE DID YOU GIVE BIRTH?
Hospital Seberang Jaya ( where arwah mama last workplace )

18. HOW MANY HOURS WERE YOU IN LABOR?
Me+ 2 senior midwife..a few arwah mama's student - kes nak belajar mcmna nak sambut baby

19. . WHO DROVE YOU TO THE HOSPITAL?
Husband

20. 21. WHO WATCHED YOU GIVE BIRTH?
The midwifes and practical nurses

22. WAS IT NATURAL OR C-SECTION?
NAtural birth

23. DID YOU TAKE MEDICINE TO EASE THE PAIN?
nope execpt the gas ( i do not what's the name )

24. HOW MUCH DID YOUR CHILD WEIGH?
3.6kg

25. WHEN WAS YOUR CHILD ACTUALLY BORN ?
31 Dec 2007, 3.34pm on Monday

26. WHAT DID YOU NAME HIM/HER?
Shukrina Imtiyaz

27. HOW OLD IS YOUR FIRST BORN TODAY
1 year 1 month and 22 days

28. WOULD YOU DO IT AGAIN?
yes, definitely

Each of us contributes, working hand in hand to meet our organization’s goal. Regardless you are CEO, MD, Director to normal employee, Janitor. And do not think that you are in the high position that even a small rubbish you create, other people has to responsible.

There is one janitor working in my company. Our janitor varies from local Malays, Chinese , Indians, Bangladeshi, Indonesian, Myanmar. This one Malay guy janitor is well known because his size, his unique name and among all, he is the one ‘special’. In Bahasa we address as “kurang cerdik”. I don’t think he is down syndrome patient, but he looks like one. Actually he is from well-to-do family. His father own a business but insisted him to work with other people to gain experience, be independent and grow mature

But he is a nice guy, hardworking and always say hi to people whenever he passes by. His main job is to clear all rubbish and throw into main bin .

One day while I was sitting waiting for shuttle , I saw him as usual pushing a big cart full of rubbish bags. I intentionally teased him, just to create a conversation.

“ Banyak sampah noo..hari hari pun kena buang banyak sampah”- me

“ tu lah..hari hari sampah”, he replied

From there on, everytime he sees me, he will say

“ Sampah..sampah..tiap2 hari pun banyak”

Until last week, I saw him talking to another janitor. He looked at me and expressed the same sentence. I was about to go and suddenly I changed my mind and turn back to him. He was grumbling about the sampah thing..

“banyak sampah la Kak Long ".( Kak Long referring to me )

“Takpa..lagi banyak sampah ada lagi byk …. Dapat pahala. Allah sayang kat orang yg tolong clear sampah2 ni..besaq pahala tau” -me

I stopped there. He is kind of shocked, why suddenly me talking to him like that. Actually is just came out from my mouth. I never think of/ prepare my words

But this is one of Influence I can work on. Rather than sympathizing to him because clearing the sampah ( sampah is a concern) , nothing much you can do to reduce it. So better to work on Circle of Influence ( I’m in the mood of elaborating the previous topic ). Give him some motivation that can re-direct his perception to his work.

After talking him, I remember when the time arwah mama is still around. She knows that I am not in favor for cooking. I rather clean toilet and will try all sort of detergent in store to satisfy me while she cooking alone. ( sekali panggil takmau mai, 2 kali panggil, mama malas dah nak soh..but not all the time la) .I love cleaning toilet because I remember there is one tazkirah from one ustaz…Allah likes people who clean their toilet because this people love cleanliness, hygiene. And Allah much much more love people who likes stay hygienic .

"Innallaha yuhibbut tawwabin wa yuhibbul mutatohirin"
Sesungguhnya Allah suka kepada org yang bertaubat dan suka kepada org yang menyucikan diri.

Ummu Imtiyaz
13700
Permatang PAuh